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Growth in case management marks ‘an exciting time for the profession’



A host of case management companies are now recruiting

Case management is seeing a surge in recruitment, amidst increasing demand for specialists to manage complex cases alongside growing recognition of the importance of the profession.

Businesses nationally are expanding, several also widening their geographical reach, and are taking on new case managers to add to the size and capability of their teams.

In the past few weeks, case management companies across the UK have announced new recruits, or advertised vacancies, as they build their service offering to clients and their families further.

One of the country’s only specialist case management recruiters, Jessica Remnant, reports ongoing expansion even during the pandemic.

“Year on year I’ve seen the case management market increase. Recruitment within case management has remained fairly consistent throughout the pandemic, I even worked with new clients to double their team size throughout the first lockdown,” she says.

“I’m now seeing an increase which I believe this is partly due to adjusting to the new normal of the pandemic, and also dealing with a number of cases that were backlogged from the first lockdown in March.”

The development of the Institute of Registered Case Managers (IRCM) is also helping to increase the profile of case management, as well as setting a host of stringent technical and professional standards for case managers to adhere to.

In recent recruitment developments, Stokes Case Management has taken on ten new case managers, six of whom joined from Brain Injury Services (BIS), a company which Stokes managing director Rhiannon Stokes supported during 2020 as clinical lead.

Upon the closure of BIS, Stokes employed six case managers from their team, in addition to a further four recruited externally. Three new people were also added to its operations team, to bolster its Sussex-based back-office function.

“Our multi-award winning team has now expanded in both case management capacity and operational support but we’re still focused on doing this organically – to grow our team where it adds value to our clients and legal professionals,” says Rhiannon.

“That’s why we’re so pleased to welcome our new case managers who all bring with them a shared passion for a fresh and highly creative approach to case management, and a ‘can-do’ attitude to further our support for individuals with brain, spinal and complex injuries, across the UK.”

Furthermore, Social Return announced it has taken on three case managers to cover the North East and Yorkshire, as its expansion continues.

“We’re proud to be creating jobs and supporting the ever-growing numbers of clients and families,” said the business, which is led by managing director Vicki Gilman.

Among the numerous other case management companies currently recruiting are Amber Case Management, AMS Case Management, Birchwood & Co Case Management and Bush & Co.

The expansion of case management businesses comes as the professional continues to adapt to the ongoing effects of the pandemic, with telerehab and remote working now becoming an established way of working, backed by the creation of the IRCM.

The IRCM – which has been developed and supported jointly by BABICM, CMSUK and the VRA – is working towards accreditation by the Professional Standards Agency (PSA), which will create an industry standard for case management for the first time.

“People are now recognising the value of what a case manager does much more, and increasingly realise the need to appoint one,” says Angela Kerr, chair of BABICM and the newly-created IRCM.

“We are starting to get the recognition now of the role we play, which I suspect is why case management businesses are growing, in response to this demand.

“The creation of the IRCM is also an important step in the recognition of our profession. The need has been there for some time but we’re now taking that forward, and it will be very important in the future.”

Jessica, a senior recruiter at Medicor, says this marks an exciting time for the profession.

“It is a really exciting time within case management, the collaboration of BABICM, CMSUK and VRA in creating IRCM is going to boost the case management field and really establish itself within healthcare, leading to the development of lots of new opportunities in recruitment,” she continues.

“The role of a case manager is so rewarding and fascinating that I’ve also found that by introducing new candidates to the field, they have referred colleagues across and it’s really helped get the word out about case management, creating a buzz and further demand for candidates.

“I’m really looking forward to watching the case management market grow and establish itself over the next few years. Demand in this sector will only increase and the future is looking very positive.”


£1m dedicated to MND research through 7 in 7 Challenge



A £1million fund has been created to lead new research into potential treatments for Motor Neurone Disease (MND) through the efforts of an iconic challenge by Kevin Sinfeld. 

Kevin, director of rugby at Leeds Rhinos, raised over £2million through his 7 in 7 Challenge, inspired by his former team-mate and close friend Rob Burrow. 

Rhinos legend Rob was diagnosed with MND in December 2019, and Kevin completed seven marathons in as many days to help boost badly-needed research into the condition. 

Now, with £500,000 of the money raised through the 7 in 7 Challenge ring fenced for research, that sum has been matched by medical research charity LifeArc. 

The move has created a £1million joint fund established by the MND Association and LifeArc, which will support research projects focused on developing new therapies or repurposing drugs already approved for use for other conditions.

“This is fantastic news and an amazing contribution from LifeArc,” says Kevin. 

“When we set out to complete the 7 in 7 Challenge we hoped to raise awareness and funds to support the MND community but it is so wonderful to see the inspiration it has given people and organisations, like LifeArc, so they too can support the need for more research.

“Our hope, like that of everyone affected by this brutal disease including Rob, is that this money will make a real difference and help find the breakthrough we all desperately want.”

Researchers are now able to apply for a share of the funding, with the criteria that they will be expected to conclude their project within three years and be target driving with set milestones and a credible delivery plan – including a clear route to reach MND patients.

Dr Brian Dickie, director of research development at the MND Association says: “We are so grateful to LifeArc for this generous contribution and are looking forward to working with them to identify projects which have a real chance of making a difference to our community in the coming years.”

Melanie Lee, LifeArc’s chief executive, emphasised that the focus of the new funding is on boosting research around potential treatment options based on the latest understanding of the disease.

“The ambition around stimulating the search for new treatments fits with LifeArc’s approach over the last 25 years to translate early science into health care treatments or diagnostics that can transform patients’ lives,” she says. 

“Our partnership with the MND Association is the latest in a series of strategic partnerships that maximise LifeArc’s expertise in translating strong discoveries from the lab into benefitting patients with conditions with few or no effective treatment options.”

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What causes a stroke?



Ischemic and hemorrhagic are the two main types of stroke

Over 100,000 people in the UK suffer a stroke each year, with there currently being around 1.2 million survivors living in the country.

Many people note that despite how common strokes are they remain unaware of what the actual causes of a stroke are.

Depending on which of the two types develops, causes and outcomes can differ.

What both have in common is they restrict blood flow to the brain. This leads to a reduction in the brain’s oxygen levels, which can cause tissue damage.

Here, NR Times breaks down why a stroke may occur and what risk factors there are behind each different type.

What are the different types of stroke?

There are two main types of strokes: ischaemic and hemorrhagic.

Ischemic strokes make up nearly 90 percent of all cases and they materialise when an artery which provides blood and oxygen to the brain becomes blocked. 

A hemorrhagic stroke is much less common, but happens when an artery leading to the brain bursts and starts to leak blood around or in the brain.

Causes of an ischaemic stroke

The brain is only able to function properly when its arteries supply it with oxygen-rich blood, meaning any blockages can cause lasting damage.

With a lack of blood flow, the brain is unable to make enough energy to work. If this consists for more than a few minutes, brain cells will begin to die.

This is exactly what happens in an ischaemic stroke, but there are a range of reasons as to why these blockages develop.

One of the main causes is when the arteries around the head narrow, which makes it harder for the blood to pass through.

This can also lead to something called atherosclerosis, which is where substances in the blood (such as fat or cholesterol) stick to the sides of the arteries.

Blood can build up on these deposits, causing a further increase in pressure and a reduction to the brain’s oxygen supply.

There are a number of reasons for these blockages, with the most common ones being around a person’s lifestyle.

For example, smoking can increase the risk of a stroke by up to 50 percent.

This is because nicotine not only narrows the arteries, but it also makes the heart beat faster, causing an increase in blood pressure.

Excessive alcohol intake, obesity and high cholesterol levels are also all listed as major risk factors when it comes to ischaemic strokes.

Problems with the arteries around the heart can also lead to an ischaemic stroke.

Irregular heartbeats, heart attacks and other irregularities around this area can again limit the blood’s oxygen levels.

Causes of a hemorrhagic stroke

Hemorrhagic strokes are most common in people ages 45 to 70, but they affect a lot more younger people than an ischaemic stroke.

These are caused after the arteries around the brain burst and cause bleeding.

Depending on where the artery is can affect the outcome of the hemorrhagic stroke.

If the bleeding occurs within the brain, blood shooting out at high pressure can kill some cells.

Bleeding on the surface increases the pressure in the protective layer between the brain and the skull, potentially causing more cell loss.

This bleeding is normally caused by chronically high blood pressure. In many cases, the increased pressure can cause the arteries to expand and weaken, meaning a split in them is more likely to take place.

A rarer cause of hemorrhagic stroke is where the blood vessels around the brain are connected abnormally, causing further stress on the brain. These are congenital (present at birth) but the reason for their occurrence is currently unknown.

Again, the best way to reduce the risk of an hemorrhagic stroke is to make healthy lifestyle choices.

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NHS pilots video service for epilepsy diagnoses



A new clinical video service which supports epilepsy diagnoses and management in the era of coronavirus and beyond has been launched in the UK.

vCreate Neuro allows registered patients and carers to share smartphone-recorded videos of potential seizures or unknown movements with their clinical team via a secure, NHS-trusted system.

The data and footage act as a visual aid to assist clinical teams with rapid precision diagnostics, creating a digitised clinical pathway that minimises the need for face-to-face clinic appointments and invasive tests.

The system is currently being piloted across Scotland and, following its initial success, across England including Great Ormond Street Hospital, Evelina London and Sheffield Children’s Hospital.

The system is available to families who are concerned that they, their child or loved one may be experiencing seizures or unexplained episodes including epilepsy.

Since May 2020, more than 2,000 families have shared over 5,000 videos with their clinical teams across the platform.

Dean MacLeod was referred to the service when her seven-year-old daughter, Olivia, began having unknown movements in May 2020.

Dean uploaded videos of Olivia during these episodes as Olivia’s seizures grew more frequent.

The videos were reviewed by Paediatric Neurology professionals at the Royal Hospital for Children, Glasgow, and, supported with telephone appointments, Olivia was diagnosed with a form of epilepsy and quickly started on treatment.

Speaking about her experience, Dean said: “I’ve found vCreate to be invaluable in Olivia’s journey since she started having seizures last summer.

“We live in a remote location on the Isle of Lewis, Scotland, and we have a very limited paediatric service on the Island. The service has made it easy to access the specialist clinical knowledge needed by sending recordings of various seizure events to the Paediatric Neurology team at Glasgow.

“Since the diagnosis, I have kept in regular contact with the clinical team through the platform, sending videos and typically receiving advice from a Consultant within 24 hours which is fantastic. Between the vCreate service and telephone discussions, our family have not needed to have face-to-face consultations which has been hugely beneficial during the pandemic.”

Professor. Sameer Zuberi, consultant paediatric neurologist at the Royal Hospital for Children, Glasgow, said: “vCreate Neuro has transformed how we use carer-recorded video in our service. We are diagnosing epilepsy more rapidly, preventing misdiagnosis and saving unnecessary investigations. Families feel in more control and better connected to the service.

During the Covid-19 pandemic, many people experiencing seizures and seizure-like episodes, including children, have been unable to see a clinician.

Create Neuro aims to help by empowering patients to use asynchronous video technology for self-management, reducing the need for physical appointments. 

Founder Ben Moore said: “We’re passionate about family-forward care, and worked closely with clinical teams, patients and carers to develop the vCreate Neuro service.

“The system aims to improve patient care, reduce the number of clinic investigations – and resulting costs to the NHS – and digitise the patient pathway. We want families to be in control of their healthcare journey and have a direct link to their clinical team despite the pandemic restrictions.”

The vCreate platform has been independently assessed and approved by Information Governance teams in over 100 UK NHS Trusts.

 Within the platform, a clinical database is available as a learning resource for clinicians to study seizure types, events, and other symptoms.

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